Returns & Exchanges
At Eagles Nest Outfitters, we want you to be completely satisfied with your gear. If your hammock or accessories don't meet your adventure needs, you can return unused items within 30 days of purchase for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Pack Your Gear
Place your unused items back in their original packaging, ensuring all tags and compression straps are included.
Attach the Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off & Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing